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3000 Marcus Ave
Suite #3E6
Lake Success, NY
11042-1012

Tel: (516) 502-4240
Fax: (516) 327-8220

sales@evac-chair.com


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Emergency Stair Chair | Stair Chairs | Evacuation Chair | Wheelchair | Rescue Chairs

PRIVACY POLICY

At Evac+Chair North America, we’re committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people who visit our website/particulate in our direct communications, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to insure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to info@evac-chair.com or by writing to Evac+Chair North America LLC, 3000 Marcus Ave, Suite #3E6, Lake Success, NY, 11042-1012. Alternatively, you can telephone +1 516 502-4240.

Who are we?

We’re Evac+Chair North America LLC, the world’s largest evacuation chair and evacuation equipment company dedicated to helping individuals and organizations to evacuate building’s in an emergency. Evac+Chair North America is registered in New York in the United States and is a company limited liability company (LLC). The registered address is 3000 Marcus Ave, Suite #3E6, Lake Success, NY, 11042-1012. Evac+Chair North America LLC comprises Evac+Chair North America LLC and its trading subsidiaries. Evac+Chair North America includes the Evac+Chair North America LLC and its International and National Partners.

How do we collect information from you?

We obtain information about you when you use our website, for example, when you contact us about products and services or if you register to receive our newsletter.

What type of information is collected from you?

The personal information we collect might include your name, organization name, address, email address, IP address, and information regarding what pages are accessed and when. If you make a purchase from us, your card information is not held by us, it is collected by our third party payment processors, who specialize in the secure capture and processing of credit/debit card transactions, as explained below.

How is your information used?

We may use your information to:

  • process orders that you have submitted;

  • to carry out our obligations arising from any contracts entered into by you and us;

  • seek your views or comments on the services we provide;

  • notify you of changes to our services;

  • send you communications which you have requested and that may be of interest to you. These may include information about products, services or other business

  • activities including promotions of our associated companies goods and services;

  • process a grant or job application.

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfill our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Who has access to your information?

We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.

Third Party Service Providers working on our behalf: We may pass your information to our third party service providers, agent’s subcontractors and other associated organizations for the purposes of completing tasks and providing services to you on our behalf. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes.

Third Party Product Providers we work in association with: We work closely with various third party product providers to bring you a range of quality and reliable products and services designed to meet the needs of Evac+Chair customers. When you inquire about or purchase one or more of these products, the relevant third party product provider will use your details to provide you with information and carry out their obligations arising from any contracts you have entered into with them. In some cases, they will be acting as a data controller of your information and therefore we advise you to read their Privacy Policy. These third party product providers will share your information with us which we will use in accordance with this Privacy Policy.

When you are using our secure online pages, your information is processed by a third party payment processor, who specializes in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.

We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganization, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our customers. However, we will take steps with the aim of insuring that your privacy rights continue to be protected.

Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about the work we do and our exciting products and services, then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by mail if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email: info@evac-chair.com or telephone on +1 516 502-4240.

How you can access and update your information

The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: info@evac-chair.com, or write to us at: Evac+Chair North America LLC, 3000 Marcus Ave, Suite #3E6, Lake Success, NY, 11042-1012. Alternatively, you can telephone +1 516 502-4240.

You have the right to ask for a copy of the information Evac+Chair North America LLC hold about you.

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected with the following software 128 Bit encryption on SSL. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Profiling

We may analyze your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.

Use of 'cookies'

Like many other websites, the Evac+Chair North America LLC website uses cookies. 'Cookies' are small pieces of information sent by an organization to your computer and stored on your hard drive to allow that website to recognize you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalized service.

It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies of may result in a loss of functionality when using our website.

Links to other websites

Our website may contain links to other websites run by other organizations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

18 or Under

We are concerned to protect the privacy of children aged 18 or under. If you are aged 18 or under‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information.

Transferring your information outside of Europe

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the United States (“US”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the Unites States. These countries may not have similar data protection laws to the US. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the US in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

If you use our services while you are outside the US, your information may be transferred outside the US in order to provide you with those services.

Review of this Policy

We keep this Policy under regular review. This Policy was last updated on May 1st,2018.

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